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Privacy Policy

Activating
The Authentic
Self

This Privacy Policy outlines our practices regarding the collection, use, processing, and disclosure of your personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR) 2003, the Computer Misuse Act 1990, and other applicable legislation governing data protection in the United Kingdom. We are committed to protecting your privacy and ensuring the security of your personal information.

1. DATA CONTROLLER

The data controller is EVA EIK LTD, a private limited company (Company Number: 15878310), incorporated in England on 5 August 2024, with a registered office at 4 Cottingham Road, London, England, SW8 1LQ. For clarity, EVA EIK LTD is a distinct legal entity and is separate from Eva Eik C. V. Vendelsen, the individual.

The data controller includes any employees, assistants, trainees, consultants, authorized representatives, and agents contracted by EVA EIK LTD for the purpose of delivering the offered services.

We provide various coaching, energy healing, channeling, music, and spiritual services delivered online and/or in person.

This Privacy Policy applies to both our website and blog. Users of the website and blog hereby provide implied acceptance of the provisions within this Privacy Policy by virtue of their continued usage.

2. DATA COLLECTION AND PURPOSE

We collect and process only the personal data necessary to provide our services or to comply with applicable legal obligations under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This may include:

  • a. Contact Information (e.g., email address, phone number, postal address);
  • b. Billing and Payment Details (e.g., bank details, transaction records);
  • c. Health Information (collected only where strictly necessary and with explicit consent for service provision);
  • d. Session Recordings (retained only with separate and explicit consent for each session);
  • e. Feedback, Reviews, and Testimonials (only collected if voluntarily provided by you).

We collect your personal data in a lawful, fair, and transparent manner, either through website forms, consultation sessions, or if directly provided by you. Additionally, we may generate certain information relevant to service delivery, such as the frequency and duration of sessions.

All data collected is processed in accordance with the principles of data minimization and purpose limitation, and we are committed to upholding your privacy rights as specified under UK data protection laws.

3. HOW WE USE YOUR DATA

Your personal data is processed solely for the purposes initially disclosed at the time of data collection, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This includes:

  • a. Service Fulfillment: Using basic personal identifiers and contact information to facilitate service delivery, bookings, reminders, and respond to queries. For certain coaching or healing services, specific health information may be required, collected only with explicit consent and where strictly necessary.
  • b. Payments and Billing: Using relevant financial information to complete payment transactions related to coaching, healing, or other services rendered.
  • c. Communications: Using your contact information for one-on-one or general communications, including updates on services and responses to inquiries.
  • d. Analytics: Using aggregated, anonymized data about session usage patterns to improve service offerings. No personally identifiable information is used for these purposes.
  • e. Feedback Collection: Seeking voluntary feedback, satisfaction ratings, or testimonials to enhance user experience. This is optional and collected only with explicit consent.
  • f. Legal Compliance and Regulatory Obligations: To fulfil legal and regulatory obligations, including financial record-keeping, responding to lawful requests from public authorities, and maintaining adequate documentation for compliance purposes.
  • g. Security and Fraud Prevention: To monitor and maintain the security of our services, detect and prevent fraud, and ensure safe online interactions. This may include safeguarding user data from unauthorized access or misuse.
  • h. Service Improvement: To improve our services and tailor offerings based on aggregated user preferences, ensuring a better user experience. This data is anonymized and used to optimize our website, blog, and service delivery.
  • i. Account Management: To manage user accounts, ensure information accuracy, and provide relevant updates or notifications.

In line with UK GDPR principles, we affirm that any personal data collected is used exclusively for the specified purposes. We do not use personal data for additional, unrelated objectives without your explicit consent, nor do we merge it with external datasets or conduct profiling without similar approvals.

4. RESPONSIBILITY FOR SHARING PERSONAL INFORMATION

For the effective delivery of our services, we may require certain personal information from clients to tailor the experience and ensure it meets your needs. By entering into this agreement, you acknowledge that you may provide personal details relevant to the services we offer. While we are committed to safeguarding your privacy, please be mindful of the information you choose to share, especially in open forums, group settings, or communications such as emails and public chats.

If you choose to voluntarily share personal information (e.g., by posting in a chat during a Zoom session, commenting in a group environment, or replying to service-related emails), please understand that this information is shared at your discretion. We advise against disclosing overly personal or sensitive details in public or group forums. By sharing such information, you accept full responsibility for any disclosures made.

If you have privacy concerns or wish to share more sensitive information, we encourage using private or direct communication channels with us. We aim to respect and protect the confidentiality of all personal information you provide, but please exercise caution and discernment when posting in shared spaces, as those are less secure.

5. DATA RETENTION

We retain personal data only for as long as is necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. The retention period is determined by the nature of the data, the processing requirements, and any applicable legal or regulatory obligations under UK laws, including the Data Protection Act 2018 and UK GDPR.

Personal data is securely deleted or destroyed when it is no longer required for its intended purpose or where we are legally obligated to do so. Retention of any personal information for longer periods will only occur where specifically required by law or with the explicit consent of the individual.

6. DATA SHARING

We are committed to safeguarding your personal data and limit external disclosure solely to trusted service partners who assist in delivering our services, bound by rigorous contractual obligations. Such partners may include payment processors and secure data center providers necessary for service functionality.

All third-party partners are only permitted to process the minimum data required to provide services on our behalf, adhering to the UK GDPR and Data Protection Act 2018 requirements for privacy and security controls. Further use, sale, or sharing of your data by these partners is strictly prohibited.

Although we perform thorough due diligence regarding third-party privacy policies and practices, we cannot be held liable for any unintended privacy failures or breaches by external partners or unauthorized individuals.

Additionally, the Data Controller is not responsible for any personal information shared voluntarily in public settings, including events, forums, or social media pages managed by us. Information disclosed by users in such environments is at their own discretion, and users are encouraged to exercise caution when sharing personal details publicly.

7. DATA TRANSFER

We primarily store and process personal data within the UK and European Economic Area (EEA) under strict data protection measures. However, some of our service providers may use secure, global cloud infrastructure that could involve data storage or access in locations outside the UK or EEA.

When transferring personal data internationally, we require that all service providers adhere to equivalent data protection standards as required under UK data protection laws, including the UK GDPR and Data Protection Act 2018. We enforce these protections through binding contractual agreements, such as standard contractual clauses, ensuring that any data transferred internationally receives an equivalent level of protection and security. Furthermore, data is subject to limited storage durations outside the EEA in accordance with our data minimization policies.

8. RECURRING PAYMENT CLAUSE

By entering into this agreement, you consent to a recurring payment setup to cover services rendered under this contract. This recurring payment authorization is provided to the company's designated bank or financial institution, which may require certain personal and financial information, such as your name, account details, and transaction history, to facilitate and manage these regular transactions.

You understand and agree that this information will be securely stored by the bank or payment processor in accordance with their data handling and privacy policies, and may be used as needed to fulfill recurring payment requirements. This stored information will be used solely for the purpose of processing agreed-upon payments as outlined in this contract.

This recurring payment authorization will remain in effect for the duration of the contract term unless amended or cancelled with mutual consent. The client acknowledges that by agreeing to this payment setup, they authorize the bank or financial institution to continue processing these payments as per the contract terms.

9. YOUR DATA PROTECTION RIGHTS

We are committed to respecting your legal rights over your personal data in accordance with the UK GDPR and the Data Protection Act 2018. While we retain or process your personal information, you may exercise the following rights:

  • a. Access – Request a copy of the personal data we hold about you.
  • b. Portability – Request a machine-readable format of your personal data for transfer to another provider.
  • c. Correction – Request the correction or completion of inaccurate or incomplete data.
  • d. Erasure – Request deletion of your personal data, subject to certain legal conditions.
  • e. Restriction – Request restrictions on processing where applicable.
  • f. Objection – Object to the processing of your data in certain cases, such as for direct marketing.

If you believe your rights have been infringed or if you have any other privacy-related concerns, please contact us with details of your request. We are dedicated to responding promptly, transparently, and with due regard to all applicable laws and obligations.

10. SECURITY OF YOUR DATA

We employ comprehensive technical and organizational measures in line with recognized industry standards, such as ISO 27001 and the National Institute of Standards and Technology (NIST) framework, to ensure the security and privacy of your personal data. Our security practices include:

  • a. Encryption – We use industry-standard encryption protocols to protect sensitive data during both storage and transmission.
  • b. Access Control – We enforce strict access controls to ensure that personal data is only accessible to personnel who require it for their specific roles, following a need-to-know basis.
  • c. Audits and Assessments – We conduct regular audits by our internal cross-functional teams and authorized third-party assessors to evaluate the effectiveness of our security controls and to promptly address any identified gaps.
  • d. Training and Awareness – Our workforce undergoes mandatory training on information security and data privacy to ensure they understand their responsibilities in safeguarding personal data.
  • e. Incident Response Drills – We conduct simulated breach response exercises to assess and enhance our readiness for potential data security incidents.

While we continuously invest in robust security and privacy programs, no organization can guarantee absolute protection against evolving cyber threats. In the event of a confirmed data breach, we are committed to notifying you and any relevant stakeholders promptly, as required by law.

11. COOKIES AND WEBSITE TRACKING

Cookies are small text files placed on your devices that help enhance your experience on our website. We use only strictly necessary first-party cookies to enable basic functionalities of the site, such as page navigation and access to secure areas.

We do not use third-party cookies, which includes analytics or advertising cookies that track users across different websites or web pages. Additionally, we do not log any personal browsing data, such as IP addresses.

The limited use of cookies is designed to safeguard your privacy while ensuring a smooth and efficient browsing experience. You have the option to manage your cookie preferences through your browser settings, where you can choose to accept or decline cookies at any time.

Please note that disabling cookies may affect your ability to use certain features of our website.

For more detailed information on the cookies we use and how you can manage your preferences, please refer to our Cookie Policy.

12. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in data privacy laws, technological advancements, or our business practices. Significant changes that affect your rights or how we handle your personal data will be communicated to you via appropriate means, which may include email or notifications on our website.

Minor updates may be made without prior notice unless they materially affect your rights. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. Your continued use of our services after any modifications to this Privacy Policy will constitute your acceptance of the revised terms.

If you have any questions or concerns regarding this Privacy Policy or our data practices, please do not hesitate to contact us.

For any questions regarding this Privacy Policy, please contact us.

Last updated: August 2024

4.4 In the event certain ancillary services relies substantially on third party systems not owned or controlled by Service Provider, it shall not be held liable for deficiencies attributable to failures or limitations inherent in such external systems.

4.5 The timelines and modes of delivery of specific Services shall be determined by the Service Provider and communicated reasonably in advance to the Client prior to confirmation of purchase.

4.6 The Service Provider reserves the right to make changes to the planned timeline or delivery mode due to unforeseen circumstances or business needs, in which case the Client shall be notified at the earliest possibility. Any material changes shall allow the Client the option to re-confirm, reschedule or cancel the concerned Service as may be mutually agreed between parties.

4.7 For online Services, the Client is responsible for ensuring they have the necessary internet access, hardware, software, and technical capabilities to receive the Services. The Service Provider does not guarantee uninterrupted, error-free, or continuous access to the Services due to factors such as internet connectivity, technical issues, or other conditions beyond the Service Provider's control. The Client acknowledges that any disruptions in service due to such external factors are not the responsibility of the Service Provider.

4.8 Venue details shall be disclosed to the Client reasonably in advance before commencement of any in-person Service.

4.9 Service Provider shall make good faith efforts to ensure the facilities are adequate for delivering the contracted Service. However, Service Provider does not provide any representations or warranties regarding the venue, facilities or any third-party applications used, which may include third party locations not under its direct ownership or control.

4.10 Service Provider shall not be liable for any issues or deficiencies observed by Client in relation to appropriateness, ambience, decor, noise levels, space, comfort, safety or other characteristics of the venue facilities. Further, Client acknowledges that venues for spiritual or energy services may inherently exhibit certain environmental fluctuations based on metaphysical phenomena beyond Service Provider's control. Service Provider shall not be obliged to explain or mitigate such observed fluctuations.

4.11 The Service Provider shall not be liable for any issues or deficiencies experienced by the Client related to the online environment used for the delivery of the Services, including but not limited to audiovisual quality, background noise, or interruptions due to external factors beyond the Service Provider's control. The Client acknowledges that online delivery of spiritual or energy services may involve unique disruptions or environmental fluctuations, such as energy shifts or technical issues, which may occur due to the nature of the services being provided. The Service Provider is not obligated to explain or mitigate such fluctuations.

5. CLIENT OBLIGATIONS AND UNDERTAKINGS

5.1 The Client unconditionally and irrevocably agrees, acknowledges, covenants and undertakes to:

5.1.1 Use of the services: The Client shall not use the Services, including but not limited to the delivery of performance solutions, intellectual property, or confidential information, for any unethical purpose or unlawful activity that directly or indirectly violates applicable English laws and international regulations. This includes violations of privacy laws, intellectual property laws under the Copyright, Designs and Patents Act 1988, anti-discrimination laws under the Equality Act 2010, defamation and personality rights laws, cyber laws under the Computer Misuse Act 1990, criminal laws, and broader common law duties such as the duty of care and contract law obligations.

5.1.2 Unauthorized Use of Content: The Client shall not record, using any medium, share, publish, broadcast, distribute, display, exhibit, advertise, circulate, trade, print, or allow unauthorized access to any teaching material, spiritual advice, health guidance, meditative knowledge, audio recordings, video recordings, transcripts, interpretations, translations, screenshots, code, or other digitized or documented content provided through the Services by the Service Provider, without obtaining prior written authorization and appropriate licensing. This requirement applies in accordance with the Copyright, Designs and Patents Act 1988, design rights, and other relevant English and international intellectual property laws, depending on the nature and jurisdiction of the protected content. Any breach will constitute an infringement of protected content, including copyright violations, design rights, and misappropriation of confidential information, across applicable jurisdictions.

5.1.3 Intellectual Property of Audio and Musical Content: The musical audio, song lyrics, melodic frequencies, energy codes, or sacred sound bites played as instrumental enrichment or vocal accompaniment during the course of Service delivery are the exclusive intellectual property of the Service Provider or commissioned third-party owners. The Client unconditionally and irrevocably undertakes not to decipher, decode, record, intercept, reproduce, sell, lease, license, disseminate, or otherwise exploit such proprietary content, which is classified as protected material under the Copyright, Designs and Patents Act 1988, and subject to neighboring rights, without appropriate licenses and royalty payments to the relevant rights holders.

5.1.4 Disclaimer for External Recommendations: Any recommendations provided through courses, blog posts, or other content, including those involving herbs, supplements, or other health-related suggestions, are for informational purposes only. Users are encouraged to consult qualified professionals before making any changes to their diet, health, or lifestyle based on such recommendations.

5.2 The Client unconditionally accepts, agrees and acknowledges that the Services may fundamentally involve metaphysical energy phenomena, psychic sensitivity exercises, spiritual healing experiences or paranormal realms which can potentially trigger bio-energetic reactions and impact participants at psychological or physiological levels. The Client irrevocably undertakes not to legally implicate or assign any culpability upon the Service Provider or its authorized representatives, for any such personal reactions, sensations or outcomes triggered by individual innate sensitivity, medical history or predisposition towards such metaphysical modalities which remain beyond external control and causal attribution.

5.3 Educational and Entertainment Purposes Only: All content provided on the website, including blog posts, podcast episodes, courses, and events, is for entertainment purposes only. No guarantees or warranties are provided regarding results, including but not limited to improvements in financial status, health, psychic abilities, happiness, or emotional well-being.

5.4 No Professional Advice: The content offered by EVA EIK LTD is not intended to replace professional medical, psychological, or financial advice. The company is not licensed to provide professional guidance, and all materials should be interpreted as personal insights or entertainment only.

5.5 The Client acknowledges and accepts that all online sessions will be conducted via Zoom, a third-party platform used for online connectivity, or another online third-party platform chosen at the discretion of the Service Provider. The Client irrevocably agrees, acknowledges and covenants that:

5.6 The Client bears unconditional obligation and moral duty to disclose in good faith with reasonable completeness and factual accuracy, any personal information as requested by Service Provider concerning medical history encompassing both physical and mental health, psycho-emotional conditions, records of sensitivity towards spiritual or metaphysical phenomena, any clinically diagnosed disorders or chronic health issues, or other areas of life experiences reasonably deemed as relevant personal aspects which can potentially get impacted or triggered on account of nature of modalities employed during Service delivery. The Client understands that non-disclosure, partial disclosure or misleading representation of vital personal facts may obstruct the Service Provider from customizing sessions based on individual baseline readiness. The Service Provider shall bear no legal liability for any complications developed by Client including exacerbation of dormant underlying medical conditions that can be partially or fully attributed to deliberate withholding, misstating or concealing of material personal information by the Client prior to purchasing Services.

5.7 Any therapeutic instructions, life advice, clinical inputs, personalized healing rituals or exercises, prophetic messages, channeled predictions, or other forms of sensitive information disclosed by the Service Provider to the Client in connection with session objectives qualify as sensitive privileged communication protected under confidentiality laws in England, including relevant provisions of the Data Protection Act 2018 and UK GDPR. The Client understands that such sensitive diagnostic outputs and clinical recommendations are provided based on strictly intangible assessment modalities; therefore, any attempts at implementation towards actual therapy remain at the voluntary discretion and accountability of the Client, without any right of recourse against the Service Provider for outcomes resulting from such voluntary execution. The Client unconditionally and irrevocably undertakes to maintain strict confidentiality regarding the details of other participants observed or learned during group sessions. Breaching this confidentiality by revealing specific inputs, identities, or experiences of other Clients to unauthorized external parties without necessary consent shall constitute a material contractual breach and may also result in civil liability under English law.

6. PAYMENT TERMS

6.1 The Service Provider shall, prior to the Client's confirmation to purchase any Services, communicate to the Client applicable fees, charges and payment terms associated with the relevant Service through written quotation, proposal, order form or online checkout platform.

6.2 Each session booked by the Client under this Agreement will last for one (1) hour. The Client will be charged a fixed rate per hour for each session.

6.3 The Service Provider reserves the right to amend or modify any previously quoted fees, charges, or payment terms in connection with a Service. However, the Service Provider shall provide the Client with written notice of any such amendments at least 14 days in advance. The Client shall have the right to accept or dispute the changes.

6.4 Such amendments may be made in the event of:

6.5 The Client may submit requests for detailed fee breakdowns or additional clarity pertaining to specific fee items or amounts prior to providing confirmation to purchase any Service. The Service Provider shall make reasonable efforts based on transaction materiality, availability of supporting resources and maintaining confidentiality of pricing structures to furnish such details or clarify fee amounts as needed by the Client prior to receiving the Client's confirmation for purchasing the Service.

6.6 Payments from Clients are required in full prior to access or usage of paid Services, unless and until Service Provider expressly agrees in writing to provide Services on credit terms to the Client.

6.7 All payments for the Services shall be processed through a secure online payment gateway, banking channels, payment platforms or other escrow mechanisms ("Bank") e.g., Stripe payments. By using these platforms for payments, the Client acknowledges and agrees that any confidential information, including payment details, will be handled in accordance with the bank's privacy policy and terms of service.

6.8 By using third-party payment platforms such as Stripe, the Client acknowledges and agrees that there is a separate contractual relationship between the Client and the payment processor or bank. The Service Provider is not a party to this contract and shall not be held liable for any errors, issues, disputes, or liabilities arising from the Third-Party's handling of the Client's confidential information, payment details, or any other aspect of the transaction. The Client agrees to refer to the Bank's terms and conditions, privacy policy, and dispute resolution mechanisms for any concerns relating to the payment process.

6.9 Refunds shall not be provided by Service Provider for Services appropriately rendered as contracted, delivered and consumed by Client.

6.10 In the event of force majeure circumstances directly impacting ability of Service Provider to deliver contracted Services, reasonable efforts shall be made towards rescheduling or alternative mode of delivery as mutually feasible. If Services cannot be delivered in a reasonable timeframe due to factors outside Service Provider's control, refunds may be processed after deducting applicable administrative charges.

6.11 For qualifying long-term contracts, Service Provider reserves the right to revise pricing for remaining Services through written notice within contract term, to account for significant fluctuations in operational costs and inflation. Revised rates shall not apply retrospectively for Services already consumed by Client.

7. NON-REFUNDABLE PURCHASES

7.1 No Refund Policy: All courses, meditations, activations, and other digital content purchased through the Website are non-refundable. By completing a purchase, the user acknowledges and agrees that dissatisfaction with the course content, format, or outcomes does not entitle them to a refund or compensation of any kind.

7.2 Access to Purchased Content: Upon purchase, users will have access to the course materials via the Website's user portal for the designated access period specified at the time of purchase. Access to courses is contingent upon adherence to the Terms and Conditions and may be revoked for any breach of these terms.

7.3 Disclaimer of Liability: EVA EIK LTD shall not be held liable for any dissatisfaction, perceived inadequacy, or failure to achieve desired outcomes from purchased courses or content. Users agree to consume the content at their own risk and acknowledge that results may vary based on individual circumstances.

7.4 Prohibition on Sharing Access Credentials: Users are strictly prohibited from sharing their account login credentials (e.g., email and password) with third parties to grant unauthorized access to purchased courses or materials. Any such unauthorized sharing may result in immediate suspension or termination of access to the user portal and forfeiture of any purchased content without a refund.

8. USER REGISTRATION AND ACCOUNT CREATION

8.1 To access certain features of the Services, including but not limited to courses, meditations, and other resources, Users must create a personal account to the Service provider's website portal (the "Account") by providing their email address and name. The User must be at least 18 years old to create an Account or have the consent of a parent or guardian if they are under 18.

8.2 Users are responsible for ensuring that all information provided during the registration process is accurate, complete, and kept up to date. Users must notify the Service Provider of any changes to their personal information as soon as possible to maintain the accuracy of their Account.

8.3 Upon creating an Account, Users are responsible for maintaining the confidentiality of their login credentials, including passwords, and are fully responsible for all activities that occur under their Account. Users agree to notify the Service Provider immediately of any unauthorized use of their Account or any other breach of security.

8.4 The Service Provider reserves the right to suspend or terminate any Account that is found to contain inaccurate, incomplete, or false information, or if the User engages in conduct that violates these Terms. In the event of termination, the User will lose access to their Account and any content associated with it.

8.5 Users agree to use their Account and the Services in accordance with all applicable laws and regulations. Users shall not:

Violation of these conduct terms may result in the person getting kicked out of the sessions, suspension or termination of the user's Account and access to Services, without any refund or compensation. EVA EIK LTD reserves the right to determine, at its sole discretion, what constitutes unacceptable conduct.

8.6 The Service Provider is committed to protecting Users' personal information. The collection and use of personal data will be governed by the Service Provider's Privacy Policy. By creating an Account, Users consent to the collection, use, and storage of their personal information as outlined in the Privacy Policy.

8.7 The Service Provider strives to provide continuous access to the User portal; however, access may be interrupted for maintenance, updates, or other reasons. The Service Provider will not be liable for any interruptions or unavailability of the User portal.

8.8 All purchases made through the website, including courses, activations, meditations, music, memberships, and event tickets, are final. EVA EIK LTD operates under a strict no-refund policy. By completing a transaction, users acknowledge and agree to waive their right to any refund requests or claims.

8.9 Content purchased through the website, including but not limited to courses, meditations, and music, is provided exclusively for streaming through the user portal. Users are expressly prohibited from downloading, reproducing, or redistributing content in any manner unless explicitly authorized in writing by EVA EIK LTD.

8.10 Company Closure or Transition: In the event that EVA EIK LTD ceases operations permanently, users acknowledge that access to their purchased content, including courses, meditations, music, and other materials, may be discontinued. No compensation or refunds will be provided in such cases. However, if EVA EIK LTD transitions to a new jurisdiction or business entity, users will retain access to their previously purchased content, provided they comply with any updated terms and conditions required by the new entity.

9. MEMBERSHIP AND SUBSCRIPTION TERMS

9.1 Membership access: EVA EIK LTD offers a subscription-based membership that provides users with exclusive access to monthly content, including four curated videos, optional workbooks, meditations, and other supplementary materials as determined by the service provider. Membership fees are billed on a recurring monthly basis.

Users who fail to make timely payments will have their access to membership content suspended until payment is resumed. Access will only be reinstated after the outstanding payment is successfully processed, and no refunds or prorated access will be granted for missed subscription periods.

9.2 Content Exclusivity and Intellectual Property: All membership content, including but not limited to videos, workbooks, and meditations, is for the exclusive use of subscribers and remains the intellectual property of Eva Eik LTD. Users are prohibited from sharing, redistributing, or replicating the content without prior written consent from the company. Violations of this clause may result in the termination of membership access and potential legal action.

9.3 Changes to the Membership Format: EVA EIK LTD reserves the right to modify the membership's format, frequency, pricing, or content at its sole discretion. Users will be informed of significant changes to membership terms via email or updates on the website. Continued use of the membership following such changes constitutes acceptance of the updated terms.

9.4 Termination and Refunds: Users may cancel their membership at any time via their account settings. Upon cancellation, access to membership content will terminate at the end of the current billing cycle. Refunds for partial periods of membership will not be provided.

EVA EIK LTD reserves the right to terminate any user's membership without prior notice if the user violates these Terms and Conditions, including but not limited to unauthorized sharing of content or non-compliance with payment obligations. No refunds will be issued for terminated accounts.

9.5 Service Availability and Technical Disruptions: EVA EIK LTD strives to ensure continuous access to membership content but does not guarantee uninterrupted service. Temporary disruptions due to website maintenance, technical issues, or unforeseen circumstances may occur. Users acknowledge that such disruptions do not constitute a breach of these Terms and Conditions, and no compensation or refunds will be issued for downtime.

9.6 No Warranty or Outcomes: Membership content is provided for informational and educational and entertainment purposes only. EVA EIK LTD makes no guarantees regarding specific outcomes, including but not limited to personal development, financial success, or spiritual growth, resulting from the use of membership content. Users consume all content at their own risk.

9.7 Member Conduct: Members are expected to engage respectfully and refrain from inappropriate or disruptive behavior, including harassment or offensive comments within any community features of the membership (if applicable). EVA EIK LTD reserves the right to suspend or terminate the membership of individuals who violate these conduct guidelines.

10. EVENTS AND PRODUCT SPECIFIC ITEMS

10.1 Event Tickets: Tickets to online events, including sound healing workshops, music performances, and spiritual coaching sessions conducted via Zoom, are non-refundable. Access details will be provided upon ticket purchase, and users are responsible for ensuring they have the necessary technology to attend.

10.2 Music Sales: Music sold through the website, including MP3 downloads, CDs, and LPs, is subject to copyright protections. Users may not duplicate, share, or distribute purchased music without explicit permission from EVA EIK LTD.

10.3 Workbook and Exercises: Workbooks and other supplementary materials provided as part of courses or events are intended for personal use only. Users assume all responsibility for implementing exercises or activities outlined in these materials.

11. CODE OF CONDUCT

11.1 The Client covenants and agrees that they shall not, at any time during the course of the Services being rendered by the Service Provider pursuant to this Agreement, engage in harassment, attempt to harass, or otherwise behave in an inappropriate, unbecoming, or unprofessional manner toward the Service Provider, the Service Provider's employees, agents, or representatives.

11.1.1 For purposes of this Section 15.1, the term "harassment" shall be construed broadly to include, but not be limited to, any unwelcome conduct, whether verbal, non-verbal, or physical, that has the purpose or effect of creating an intimidating, hostile, or offensive environment. Examples of such prohibited harassment include offensive remarks, slurs, propositioning, or physical advances.

11.2 In the event that credible allegations of harassment or inappropriate behavior by the Client toward the Service Provider, its employees, agents, or representatives are reported to the Service Provider, the Service Provider shall have the immediate right to terminate this Agreement without further obligation or liability of any kind to the Client. Upon such termination, the Client shall not be entitled to a refund, rebate, or return of any fees, expenses, or other amounts previously paid to the Service Provider pursuant to this Agreement, which amounts shall be deemed fully earned and non-refundable.

12. CLIENT CONSENT FOR PAYMENT INFORMATION STORAGE AND USAGE

12.1 The Client voluntarily provides unambiguous and explicit consent permitting the Service Provider as well as any designated payment facilitators, to securely store relevant payment credentials or bank/financial details ("Payment Information") directly provided by Client for purchasing the subscribed Services.

12.2 Storage of Payment Information shall imply non-exploitation-based retention of sensitive payment data solely concerning the specific Client for whom it was originally submitted, strictly for facilitating seamless future processing of recurring subscription renewals, usage-based licenses and consumption payments due towards the same Client in relation to the present Service.

12.3 Service Provider undertakes not to intentionally store or utilize previously submitted Payment Information to process fresh payment charges beyond the consented usage or purpose indicated in the latest purchased order form or invoice towards unrelated services, products or events not reflecting Client's clear intent and volition. The Client reserves the right to mark certain previously provided Payment Information details as restricted for storage beyond specific transactions through written communication.

12.4 Notwithstanding clauses 19.2 and 19.3, internal transmission of Client's confidential Payment Information between Service Provider's payments system and officially designated subcontractors or third-party payment gateways for technically enabling completion of originally intended payment purpose would not be construed as non-compliant towards storage use or access consent provided herein.

12.5 Service Provider shall attempt to pre-notify and update Client regarding upcoming recurring payment cycles where previously provided Payment Information are re-used for subscription renewals or usage-based payments as indicated during original purchase instance of the concerned Services to enable clients to revoke any payment information storage consent given in the past.

12.6 Revocation of consent for storage and usage of Payment Information shall require the Client to submit a signed written notice to the Service Provider distinctly articulating the intent and decision to withdraw previous given consent for retaining sensitive payment data, further specifying comprehensively the revised consent scope or explicit restrictions being newly imposed. However, regardless of consent withdrawal with prospective effect for future payment data storage, any outstanding payment obligations already accrued or contracted shall have to be first fully cleared by the Client themselves via acceptable alternate settlement modes, prior to the consent expiry coming into effect and practically restricting the legitimate usage pertaining to Payment Information already submitted previously under active reliance, towards ongoing subscribed Services or purchases.

13. CONFIDENTIALITY

13.1 The Service Provider agrees not to disclose, transmit, exploit, copy, or store any personal data, health information, or other confidential information shared by the Client for the purpose of acquiring the Services (collectively referred to as "Confidential Information"), without obtaining explicit and specific consent from the Client. This obligation does not apply to the extent that disclosure of such Confidential Information is required by applicable laws, regulations, or binding orders of governmental authorities in England or elsewhere. In such cases, the Service Provider will take reasonable steps to notify the Client prior to making any disclosure, unless prohibited by law.

13.2 The Service Provider shall maintain in confidence all Confidential Information of the Client with at least the same degree of care as it uses to maintain the confidentiality of its own confidential information, but no less than a reasonable degree of care.

13.3 Confidential Information shall exclusively refer to sensitive information which the Client has visibly marked or identified in writing as confidential before sharing with the Service Provider. It shall not include information that:

14. INTELLECTUAL PROPERTY

14.1 Any customized content, scripts, artwork, recordings, or other copyrightable material created specifically for the Client as a deliverable of commissioned online or in-person Services ("Custom Material"), shall be solely owned by the Service Provider including underlying intellectual property rights under English copyright laws.

14.2 The Client shall be granted a non-exclusive, non-transferable, perpetual and royalty-free license to use such Custom Material only for the intended purpose of availing the concerned Service. Any other usage would require separate authorization.

14.3 Ownership of Content: All content on the website, including but not limited to courses, meditations, music, images, and blog posts, is protected by copyright and remains the intellectual property of EVA EIK LTD or its licensors. Unauthorized use, reproduction, or distribution of any content is strictly prohibited and may result in legal action.

14.4 Images and Media: Photographs, artwork, and other visual media displayed on the website, including but not limited to images of Eva Eik C V Vendelsen, crystals, and event spaces, are protected by copyright. Users are prohibited from copying, reproducing, or republishing these images without prior written consent from EVA EIK LTD.

14.5 Music Copyright and Royalties: All music offered on the website, including but not limited to downloadable tracks, CDs, and streaming content, is subject to copyright laws. EVA EIK LTD holds the authority to distribute, sell, and license this music through its platform. However, all royalties derived from the music, including licensing and sales revenue, are exclusively assigned to Eva Eik C V Vendelsen, the individual creator and copyright owner. Users are prohibited from reproducing, redistributing, or using the music for any purpose other than personal enjoyment without obtaining prior written consent.

14.6 Distinction Between EVA EIK LTD and the Creator: Users acknowledge that EVA EIK LTD is the corporate entity managing the website, platform, and associated content, while Eva Eik C V Vendelsen is the individual creator of the intellectual property. All copyrights, unless explicitly stated otherwise, are retained by EVA EIK LTD for administrative and operational purposes.

14.7 If the Client has paid for a limited license to use Custom Material for a fixed term or specific purpose, the termination of such licensed usage upon expiry shall be governed by the applicable copyright laws in England, including the Copyright, Designs and Patents Act 1988. Upon expiration of the license term, the Client must cease all use of the Custom Material and may not continue to exploit or reproduce it without obtaining a new license from the Service Provider.

14.8 All other intellectual property including trademarks, copyrightable works, art, prints, designs, products, resources etc. owned independently by the Service Provider shall remain the exclusive property of the Service Provider.

14.9 The Service Provider shall retain exclusive ownership of all concepts, methodologies, frameworks, approaches, techniques, ideas, skills, rediscoveries etc. however developed or conceptualized before, during or after delivering the Services, unless an alternate arrangement is executed in writing with the Client.

14.10 Reporting Unauthorized Use: Users are encouraged to report any unauthorized use of the website's content, including music, images, or courses, by contacting EVA EIK LTD directly. The company reserves the right to pursue legal remedies against individuals or entities that violate its copyright protections.

15. NON-DISPARAGEMENT AND NON-DEFAMATION

15.1 The Client unconditionally and irrevocably agrees, acknowledges, covenants and undertakes, not to directly or indirectly engage in, make or publish, either verbally or in writing, any misleading, unfair, excessive, inaccurate, offensive, hostile, derogatory, defamatory or disparaging remarks, comments, statements, declarations, speeches, conversations, reviews, testimonials, endorsements, judgments, allegations, criticism, accusations, claims, social media posts, online ratings/reviews, actions, exploits or acts, concerning the Service Provider or any of its Services, Associates, Affiliates, partners, employees, consultants or authorized representatives.

15.2 The scope of defamatory or disparaging statements shall encompass those causing harm to reputation or goodwill in the eyes of general public and potential clients, adversely impacting public confidence or trust in concerned individual's or business entity's services, discrediting professional capabilities or conduct of the targeted business or individual, discouraging existing clients or associates from continuing their engagement with the targeted business or individual, obstructing the economic interests or business relationships of targeted business or individual, or those constituting unjust enrichment or intentional interference with contractual dealings of the targeted business or individual.

15.3 The Client unconditionally and irrevocably undertakes not to threaten, facilitate or induce any third parties to make or publish such prohibited disparaging or defamatory statements or remarks against the Service Provider. Any participation in joint defamatory conduct shall constitute equal contravention of this clause by the Client.

15.4 In the event that the Service Provider incurs or suffers any quantifiable loss or damage, whether economic, reputational, or related to goodwill, due to prohibited disparaging or defamatory conduct by the Client, or any conclusions drawn therefrom, during or after the contractual relationship, the Client shall be legally obligated to fully indemnify and compensate the Service Provider for such losses and damages in accordance with English law. This indemnity shall include, but not be limited to, all reasonable costs and expenses incurred by the Service Provider in connection with any claim or action arising from the Client's conduct.

15.5 If the Client has any issues, concerns, grievances or feedback regarding their dealings with the Service Provider, such matters shall first be attempted to be addressed via direct communication between both parties in good faith following principles of dispute avoidance and relationship preservation.

15.6 Public disparagement campaigns on review forums, online platforms and social media shall be considered as last resort options (provided non defamatory language is used) if the Client has made reasonable efforts to resolve genuine concerns directly with the Service Provider and no mutually acceptable resolution could be reached through cooperative dialogue.

15.7 An appropriate reconciliation period has to be provided by Client prior to initiating public disparagement campaigns to enable Service Provider sufficient opportunity to investigate complaints and attempt cooperative redressal or solution of valid issues in good faith.

15.8 Initiating public disparagement campaign without reasonable attempts for dispute avoidance through unbiased dialogue shall constitute a material contractual breach by Client.

15.9 The obligations under this non-disparagement clause shall be made reciprocal, and Service Provider similarly commits not to disparage or defame the Client directly or indirectly during or upon termination of Service agreement.

15.10 The provisions under this Clause 19 shall survive termination or expiry of the Service agreement between the Client and Service Provider.

16. WEBSITE USE

16.1 The Website, online Services or any in-person Services and events are provided on an "as is" and "as available" basis without warranties of any kind. The Client accesses and uses the Website at their sole risk and discretion. Service Provider shall not be liable for any loss or damages resulting from use of the Website.

16.2 Service Provider reserves the right to modify, suspend access or discontinue the Website at any time without notice or liability. Access may be interrupted due to regular maintenance and updates. Service provider shall not be held liable for any interruptions due to the necessary maintenance and updates of the Website.

16.3 The Website may contain links to external third-party websites over which Service Provider has no control. Service Provider does not endorse such websites nor assume any responsibility for their availability or contents and shall not be held liable for any damages arising due to usage of such websites.

17. TERMINATION

17.1 The Service Provider reserves the right to, with reasonable notice, suspend, disrupt, or terminate access to any Services by the Client upon occurrence of the following events:

17.2 The Agreement automatically shall terminate upon the expiry of license period or completion of contracted scope of Services, unless renewed by mutual consent.

17.3 Effects of Termination:

17.4 Both parties shall act in good faith to prevent event of abrupt termination through clear communication and mutually acceptable resolution mechanisms.

18. DISCLAIMER OF WARRANTIES

18.1 The Services, including any components therein, are provided strictly on an "as is" basis without any warranties or guarantees express or implied, including suitability, accuracy or results obtained.

18.2 Service Provider expressly disclaims any liabilities arising from the Client's use of the Services which is at Client's sole risk and accountability.

19. GOVERNING LAW AND DISPUTE RESOLUTION

19.1 These Terms and the relationship between the Parties shall be governed and interpreted in accordance with the laws of England and Wales, without regard to conflict of law principles.

19.2 Any disputes or claims arising out of or relating to these Terms, including disputes regarding validity, breach, or termination, shall first be attempted to be resolved amicably through consultations between the Parties upon written notice of the dispute.

19.3 Arbitration: if the disputes are not resolved through consultations within 30 days of notice, such disputes shall be referred to and finally resolved through binding arbitration conducted in England, in accordance with the Arbitration Act 1996. The arbitration decision shall be enforceable in any court of competent jurisdiction.

19.4 Unless otherwise decided in the arbitration, each Party shall bear their respective costs incurred in the arbitration proceedings. The number of arbitrators shall be one, and the language of arbitration shall be English.

19.5 If the arbitration clause in Clause 19.3 is found to be null and void, inapplicable, or invalid under the governing law, disputes shall be exclusively settled by the courts of England and Wales.

20. MODIFICATIONS

20.1 Service Provider reserves the right to revise these Terms at any time without prior notification by updating these Terms on its website or otherwise notifying the Client. You would be adequately notified of any significant modifications based on the extent of change and affecting variables. Minor updates may be incorporated without additional notifications unless data subject rights get impacted.

Please contact us for further queries on these Terms or data practices.

20.2 Continued usage of Services by Client after notification of updated Terms constitutes acceptance of such modifications.

DISCLAIMER

1. Application

1.1 This disclaimer shall apply to the following services ("Services") provided by the Service Provider: energy healing, spiritual coaching, channeling, courses, music services, memberships, retreats, light language, sound healing, Emotional Freedom Technique (EFT), entity clearing, breathwork, meditation, mediumship, performing music, songwriting, healing events, and any other related services.

2. Limitation of Services

2.2 The Service Provider is not a licensed or accredited professional under England and Wales's law or any other jurisdiction. The Services provided by the Service Provider do not constitute licensed medical treatment, therapy, counseling, healthcare, or professional advice of any kind. The Client assumes full responsibility for verifying any information provided by the Service Provider.

2.3 All information, techniques, and modalities provided by the Service Provider are not scientifically proven and any perceived benefits may be attributed to a placebo effect. The Service Provider makes no guarantees or warranties, express or implied, regarding results from Services or the safety or efficacy of any modalities, techniques or information provided.

2.4 The Services are intended to be complementary and educational only. The Client assumes full responsibility for integrating any recommendations of the Service Provider into their health regimen and verifying such recommendations with licensed professionals. The Client shall consult their physician or other qualified health provider before using any services, techniques or products provided by the Service Provider. The Client shall not replace treatment from licensed professionals with the Service Provider's Services.

2.5 The Client assumes all liability related to the use of the Service Provider's Services before, during and after working with the Service Provider and hereby releases the Service Provider from any liability for any direct, indirect, special, incidental or consequential damages resulting from use of Services. This includes but is not limited to physical, mental, emotional, spiritual, or financial damages. This disclaimer shall supersede any prior statements.

3. No Professional Licensing

3.1. The content provided on this website, including but not limited to courses, meditations, music, blog posts, podcasts, and other materials, is created and offered by EVA EIK LTD for informational and entertainment purposes only. Users acknowledge and agree that the creator, Eva Eik C V Vendelsen, is not a licensed professional in fields such as medicine, psychology, financial advisory, or any other regulated industry.

4. No Guarantees

4.1. The Service Provider does not guarantee any physical, mental, emotional, spiritual, financial, health, or any other results from Services. Results are not typical or guaranteed for any service or product offered by the Service Provider. The Service Provider shall not be liable for any reactions, including emotional, mental or spiritual reactions that the Client may experience. Unusual sensations and reactions are common and may require medical attention.

5. Liability Release

5.1. The Client assumes full responsibility for their own well-being and safety during and after working with the Service Provider. The Client hereby releases the Service Provider from any and all liability associated with the use of Services for loss, damages, injury, or claims of any kind, including in cases of negligence by the Service Provider.

5.2. Confidentiality and anonymity cannot be guaranteed in group Services. The Service Provider shall not be liable for any harm caused by other group members.

6. Recordings and Content

6.1 All recordings, content, intellectual property, or other materials provided by the Service Provider shall remain the sole property of the Service Provider.

7. Payments/Refunds

7.1 All sales are final. No refunds or chargebacks shall be permitted for any reason.

8. Governing Law

8.1 England and Wales's law shall govern this disclaimer and any disputes arising out of or relating to Services, regardless of the Client's home jurisdiction. Any dispute shall be resolved via arbitration in England.

9. Understanding and Agreement

9.1 This disclaimer shall be effective upon the Client receiving Services. The Client represents and warrants having the full authority to enter into this agreement for themselves.

9.2 If any provision of this disclaimer is deemed invalid, the remaining provisions shall still be in effect.

9.3 The Client assumes full responsibility for understanding how English law applies to the Services and should consult an attorney if there are any questions.

For any questions regarding these Terms & Conditions or Disclaimer, please contact us.

Last updated: August 2024